Microsoft has finally resolved an annoying Windows 10 issue that emerged with recent updates, which caused jump lists—those handy right-click menus in the Start menu—to stop working for some users. This bug, which many users noticed after the April 2025 cumulative update, has now been addressed through a service-side fix, according to a recent update on Microsoft’s Windows release health dashboard.
The issue first surfaced in the February 2025 preview update, making its way into the March and April public releases. It was tied to Microsoft’s effort to bring Microsoft account-related control features to the Windows 10 Start menu—features that already exist in Windows 11. Unfortunately, this backporting caused unintended side effects, such as breaking jump lists for various apps.
Microsoft acknowledged the issue’s broader impact and on April 25, it paused the rollout of the new Start menu experience. Simultaneously, a fix was deployed via a service-side update, which means the patch doesn’t require a separate OS update. Users simply need to connect their device to the internet and reboot for the fix to take effect.
“This issue was resolved by a service change that was rolled out on April 25, 2025,” Microsoft confirmed. “If you are still facing this issue, please ensure that your device is connected to the internet to receive the automatic resolution.”
The confirmation was further backed by Windows Latest, which had experienced the bug across multiple devices but has since confirmed that the problem has been resolved.
While the malfunctioning of jump lists might seem like a minor hiccup, for many power users, it disrupted daily workflows. Jump lists allow quick access to recent files or tasks, and losing this functionality was a major inconvenience, as evidenced by frustrated feedback online.
The root cause appears to be Microsoft’s push to align Windows 10 with some of Windows 11’s features, despite Windows 10 nearing the end of its official support lifecycle. The Microsoft account integration aimed at enhancing visibility and usage of Microsoft services is believed to have triggered the glitch.
With less than six months before Windows 10 reaches end-of-life in October 2025, it’s curious that Microsoft is still introducing new features. This may indicate the company’s strategic emphasis on pushing Microsoft account engagement, even on legacy systems.
For now, users can breathe a sigh of relief knowing that jump list functionality has been restored—though the bigger question remains: what else might break as more Windows 11 features trickle down to Windows 10 in its final months?
